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Responsible Gaming

Responsible Gambling

At Hot Streak, we are committed to providing a safe and enjoyable online gaming experience for all our players. We understand that problem gambling can have serious consequences, not only for the individual but also for their loved ones. Therefore, we have implemented various responsible gambling measures to ensure that you can play in a way that suits your needs.

Safe and Balanced Gambling Habits

Gambling should be treated as entertainment rather than a source of income. Set a budget before playing and stick to it. It's essential to maintain a balance between gaming and other aspects of life, such as work, relationships, and hobbies.

Budget and Bankroll Management

To ensure safe and balanced gambling habits, we recommend that you:

  • Set a daily, weekly, or monthly deposit limit
  • Allocate a specific amount for entertainment purposes only
  • Avoid chasing losses by reducing your bet sizes when on a losing streak

Deposit, Loss, Wager, and Session Limits

We offer various tools to help you manage your gaming experience. You can set limits on:

  • Deposits: control how much money you deposit into your account
  • Losses: limit the amount of money you are willing to lose in a session or over a certain period
  • Wagers: restrict the size of individual bets
  • Sessions: take regular breaks and set time limits for playing sessions

Reality Checks and Time Reminders

To help you stay in control, we provide:

  • Reality checks: reminders about your gaming history and remaining balance
  • Time reminders: notifications to take a break or log out after a specified period of play

Cooling-off Periods and Self-Exclusion Tools

If you feel that you are struggling with problem gambling, please consider using our self-exclusion tools. These allow you to:

  • Temporarily block access to your account for 24 hours
  • Set a cooling-off period from playing online slots or live casino games

Account Verification and Age Restrictions

To ensure that we cater only to adults aged 18+, we verify the age of all new players through their government-issued ID. If you attempt to create an account using false information, it will be blocked.

Protection of Vulnerable Players

We take extra precautions to protect vulnerable individuals from online gaming risks:

  • Our platform is designed with accessibility features for visually impaired users
  • We offer resources and links to support organizations specializing in responsible gambling

Warning Signs of Problematic Gambling

Recognize the signs that you or someone else might be experiencing problematic gambling habits. These may include:

  • Increasing frequency and amount of bets
  • Chasing losses to recoup previous wins
  • Feeling anxious, irritable, or restless when unable to play
  • Withdrawing from relationships or other activities due to gaming

Support Organisations or Professional Help Resources

If you or someone else is struggling with problem gambling, please seek help